Privacy Policy

PRIVACY POLICY

SIKA THE LABEL
Effective Date: 01/02/2026
Website: www.sikathelabel.com
Email: info@sikathlabel.com

1. INTRODUCTION

SIKA THE LABEL (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit or make a purchase from www.sikathelabel.com.

By using our website, you consent to the practices described in this Policy.

2. WHAT PERSONAL INFORMATION WE COLLECT

When you visit or make a purchase on our website, we may collect the following information:

a) Personal Information You Provide:

  • Full name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely through third-party providers)

  • Order history

  • Any information you provide when contacting us

b) Automatically Collected Information:

  • IP address

  • Device type

  • Browser type

  • Location data

  • Website activity and browsing behaviour

  • Cookies and tracking technologies

3. HOW WE COLLECT YOUR INFORMATION

We collect information when you:

  • Make a purchase

  • Subscribe to our newsletter

  • Create an account

  • Contact customer service

  • Enter competitions or promotions

  • Browse our website

4. HOW WE USE YOUR INFORMATION

We may use your information to:

  • Process and fulfil orders

  • Communicate with you about your purchase

  • Provide customer support

  • Send marketing emails (if you opt in)

  • Improve our website and customer experience

  • Prevent fraud and enhance security

  • Comply with legal obligations

You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails.

5. PAYMENT SECURITY

We do not store full credit card details.

All payments are processed securely through third-party payment providers who comply with PCI-DSS security standards.

6. COOKIES & TRACKING TECHNOLOGIES

Our website uses cookies to:

  • Improve website functionality

  • Analyse traffic and performance

  • Personalise your shopping experience

  • Support marketing and advertising campaigns

You may disable cookies through your browser settings; however, this may affect website functionality.

7. DISCLOSURE OF PERSONAL INFORMATION

We may share your information with:

  • Shipping and courier providers

  • Payment processors

  • Marketing platforms (e.g., email providers, advertising platforms)

  • IT service providers

  • Legal authorities if required by law

We do not sell your personal information.

8. INTERNATIONAL DATA TRANSFERS

Some third-party service providers may be located outside Australia.

By using our website, you consent to the transfer of your information to overseas recipients where applicable.

9. DATA RETENTION

We retain your personal information only as long as necessary to:

  • Fulfil the purposes outlined in this policy

  • Comply with legal obligations

  • Resolve disputes

10. SECURITY

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

However, no online transmission is 100% secure, and we cannot guarantee absolute security.

11. YOUR RIGHTS

Under Australian Privacy Law, you have the right to:

  • Access the personal information we hold about you

  • Request corrections to inaccurate information

  • Withdraw marketing consent at any time

To request access or corrections, contact us at info@sikathlabel.com.

12. CHILDREN’S PRIVACY

Our website is not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal information from children.

13. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time.

Changes will take effect immediately upon posting to www.sikathelabel.com.

15. CONTACT US

If you have any questions about this Privacy Policy or wish to make a complaint, please contact:

SIKA THE LABEL
Email: info@sikathlabel.com
Website: www.sikathelabel.com

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).